SplashTop SOS (Mac)
All Jeff Dodge Technologies Support Staff to Remotely Access your Mac Computer.
Launch the downloaded program. (It may be in your Downloads folder.)
Give the 9-digit number to your IT admin.
When you want to end the support session, be sure to quit the program and then delete it.
(This ensures your computer cannot be remotely accessed any more until you download and run the program again.)
SplashTop SOS (Windows)
All Jeff Dodge Technologies Support Staff to Remotely Access your Windows Computer.
Launch the downloaded program. (It may be in your Downloads folder.)
Give the 9-digit number to your IT admin.
When you want to end the support session, be sure to quit the program and then delete it.
(This ensures your computer cannot be remotely accessed any more until you download and run the program again.)